Last updated: October 31, 2026
By accessing or using Lead Secretary's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
Lead Secretary provides AI-powered phone answering, lead capture, appointment scheduling, and CRM integration services for home service businesses. Our AI agents answer calls on your behalf, collect caller information, and integrate with your existing business systems.
You agree not to use our services to:
Our service records phone calls for quality assurance and service delivery. You are responsible for ensuring compliance with applicable call recording laws in your jurisdiction. Our AI agents inform callers that calls may be recorded. You agree to comply with all federal, state, and local laws regarding call recording and consent.
We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted service and are not liable for any downtime or service interruptions. Scheduled maintenance will be communicated in advance when possible.
All content, features, and functionality of our services are owned by Lead Secretary and are protected by intellectual property laws. You retain ownership of your business data and call recordings. You grant us a license to use your data solely to provide our services.
To the maximum extent permitted by law, Lead Secretary shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.
You agree to indemnify and hold harmless Lead Secretary, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
Either party may terminate this agreement at any time with 30 days written notice. We may suspend or terminate your access immediately for violations of these terms. Upon termination, your right to use our services ceases, and we may delete your data after a reasonable retention period.
These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Delaware.
We reserve the right to modify these terms at any time. We will provide notice of material changes via email or through our services. Continued use after changes constitutes acceptance of the new terms.
If you have questions about these Terms of Service, please contact us at:
Email: hello@leadsecretary.com
Phone: 1-800-451-3776